Privacy Policy

Privacy Policy for SamThi PH

Effective Date: November 21, 2024

At SamThi PH, accessible from https://samthi.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of personal information from our users, including:

• Personal Identification Information: Name, email address, billing address, shipping address, phone number.
• User-Submitted Content: Comments submitted by users, product reviews, inquiries via our contact form, “Ask a Question” form on product pages, and “FAQ” form submissions.
• Analytics Data: Information collected through Google Analytics and other tracking technologies to help us understand user behavior on our site.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

2. How We Use Your Information

Your information may be used in the following ways:

• To process transactions and manage orders.
• To improve customer service and respond to inquiries or support needs.
• To personalize user experience and improve our website based on user feedback.
• To send periodic emails regarding your order or other products and services.
• To analyze website traffic and usage patterns through analytics tools.
• To share necessary information with couriers for order delivery and with payment processors to facilitate secure transactions.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors).
• Couriers: To deliver orders placed through our site.
• Analytics Partners: Such as Google Analytics for understanding user behavior.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies but allow you to modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

5. User Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccuracies in your personal information.
• Request deletion of your personal information under certain circumstances.
• To exercise these rights, please contact us using the contact information provided below.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption of sensitive data transmitted online and restricted access to personal data within our organization.

7. Children’s Privacy

In compliance with Philippine regulations, we do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected such information without parental consent, we will take steps to delete that information promptly.

8. International Users

While our primary operations are based in the Philippines, we may have users accessing our site internationally. We comply with applicable laws governing user privacy in all jurisdictions where we operate.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: moc.ihtmasobfsctd@olleh
• Messenger: @samthi.ph
• Instagram: @samthi.ph