Terms & Conditions

Terms and Conditions of SamThi PH

Welcome to SamThi PH! We’re so excited to have you here and be a part of your shopping journey. These Terms and Conditions are here to guide how you can use our website, samthi.com, and explain what to expect when shopping with us. By using our site, you agree to these terms, so let’s walk you through everything step by step.

1. Who We Are and What We Offer

At SamThi PH, we’re all about making life more fun and inspiring through our products. Our collection includes:

• T-Shirts for comfort and style.
• Scented Candles to create cozy vibes.
• Tote Bags and Canvas Pouches to keep your essentials handy.
• Stickers to decorate and personalize.
• Notebooks for your ideas, dreams, and plans.

We proudly serve customers within the Philippines only. However, there’s one important thing to note: You must be at least 18 years old to shop with us. This is based on Philippine law, which recognizes 18 as the legal age of majority. If you’re younger, we ask that you shop with the supervision of a parent or guardian.

2. Using Our Website

Here’s how you can enjoy our site:

• Create an Account: Setting up an account allows you to track your orders, save your details, and enjoy a more personalized experience.
• Guest Checkout: Prefer not to sign up? No worries, you can still place orders as a guest.
• User Interactions: You can:
  • Leave product reviews to help other shoppers.
  • Comment on our blog posts to share your thoughts.
  • Use our contact form, product inquiry form, or FAQ page to reach out with any questions.
  • Sign up for our newsletter for updates, promotions, and exciting news.

We value your feedback and participation but ask that all comments and reviews remain respectful and relevant.

3. Payment Options Made Easy

We want to make paying for your orders as simple as possible. We accept:

• E-Wallets: GCash, Maya, GrabPay, and ShopeePay.
• Bank Transfers: BPI, UnionBank, RCBC, and ChinaBank.
• Over-the-Counter Payments: Cebuana, LBC, and soon, 7-Eleven.
• QR Payments: Through QRPh.
• Cash on Delivery (COD): For added convenience, pay only when your order arrives.

Choose the method that works best for you!

4. Order Processing and Cancellations

We work fast to ensure your order reaches you quickly. Once your order is confirmed, we’ll hand it over to the courier within 24 hours.

Can I cancel my order?

Yes, as long as we haven’t packed and booked your order for pickup. Once your order is packed and handed over to the courier, cancellations will no longer be possible.

If you need to cancel, please contact us immediately through our email or social media (see Contact Us section below).

5. Your Responsibilities

We aim to provide a smooth shopping experience, and you can help by:

1. Providing Accurate Information:
   • Make sure your shipping address, phone number, and email are correct to avoid delivery issues.
2. Finalizing Your Orders:
   • Before you check out, double-check the product size, color, and quantity.
   • Need help deciding? Use these options:
     • The “Ask a Question” form under the “Buy Now” button.
     • Direct Message us on Facebook Messenger or Instagram.
     • Reach out via email or the FAQ page.

6. Cookies and Helpful Features

Our website uses cookies to give you the best experience. Cookies are tiny files stored on your device that help us remember your preferences. With WordPress and WooCommerce, we use cookies to:

• Keep you logged in when you create an account.
• Save your shopping cart so you don’t lose items you want to buy.
• Track website traffic to help us improve.

We also offer features to make shopping easier:

• Favorites: Save products you love for later.
• Compare: Easily compare products to find what’s best for you.

By using our site, you agree to our use of cookies. For more details, see our Privacy Policy.

7. Contact Us

Got questions or need help? We’re here for you! Reach out through any of these channels:

• Email: moc.ihtmasobfsctd@olleh
• Messenger: @samthi.ph
• Instagram: @samthi.ph

Our team will respond as soon as possible to assist you.

8. Updates to These Terms

We may need to update these Terms and Conditions from time to time to follow new laws or improve our services. When this happens, we’ll notify you via email. Rest assured, we’ll always prioritize clear communication about any changes.

At SamThi PH, we’re not just selling products—we’re sharing little joys to brighten your day. Thank you for choosing us, and happy shopping!